Lead Times
  • Please check the "Ships In" lead time above for this particular product -- many of our commercial play equipment items are made to order
  • Once the item has shipped, you will receive a tracking number and important instructions for unloading
  • Ship dates are a best estimate and not guaranteed
  • Shipments can take up to 10 days in transit
Receiving
  • Every order with complex shipping requirements receives shipping instructions.
  • Unless a loading dock is readily available, this equipment ships via curbside delivery.
  • Commercial play systems generally benefit from having a forklift for unloading, which is typical in the industry.
  • There are many instances where the crates and pallets can be pulled apart by hand and unloaded as well, but a forklift is generally the quickest way to unload the product and is what trucking companies recommend to avoid possible detention charges (unloading that takes more than 3 hours)
  • Please see our FAQ and Shipping Policy for more information.