Lead Times
  • Once the item has shipped, you will receive a tracking number and important instructions for unloading
  • Ship dates are a best estimate and not guaranteed
  • Shipments can take up to 10 days in transit
  • Missing, damaged, and defective parts ship from Gorilla directly. While WillyGoat will ship your swing set out immediately from our warehouse, replacement parts from Gorilla may take one week or more. If you have a replacement parts order, please call us so that we may place that parts order with Gorilla and follow up until it ships to you. If you have any additional questions, you may call us at (888)-920-4628.
Receiving
  • Every order with complex shipping requirements receives shipping instructions.
  • This equipment ships via curbside delivery.
  • Please see our FAQ and Shipping Policy for more information.

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